Have you ever wondered if you would benefit from a Higgins Service Maintenance Agreement? Our service technicians are factory trained and certified to accurately diagnose
It was our pleasure to serve you!
"...the customer service provided is exceptional."
"I really can't say thank you enough..."
One day I saw a name and a phone number on a piece of paper at the bottom of the box and it was Chris. I gave him a call and he didn’t answer, and all I could think was oh no, here we go… BUT he called me right back after he listened to my voice mail and that’s when his help started. He told me everything I needed (a different computer, which cords I needed, which printing software to download, which print control to use, etc.). And, I have to say, he really knows his stuff. He has worked with me on countless Saturdays and Sundays, he responds to my emails whether it be 8 am or 9:30 pm (like he did last night). He has gone above and beyond. I am so thankful for everything he has helped me with. Here I am 19 years old, knowing absolutely nothing about this kind of stuff and he has had the patience of a saint to deal with me.
Finally, after we got everything hooked up he told me I have been using our old printer this whole time and the one we threw on the floor and kicked to the corner was our new one. So from there, he helped me get transferred to Sal Alfarone and Evan Moran who helped me place an order for the new printer supplies. They were also a HUGE help.
But Chris has been extraordinary. I really can’t say thank you enough to him and your company for helping me with this whole process. It has turned my nightmare into something a little more tolerable. And, for that, I say thank you. (If you were to give anyone a raise it should be Chris for sure haha).
Thank you again!
Service & Support
Higgins takes pride in having made quality our trademark since 1960 by providing outstanding sales and support services throughout New England.
You can rely on our staff of manufacturer-certified, highly trained and skilled, technology support, technician professionals to deliver superior service. They also assist our sales staff in assessing and addressing customer needs and expectations to provide optimal solutions.
We will be glad to supply you with references of key individuals in many respected organizations who will reiterate our statement that we deliver everything we promise. The professionalism, effort, and skills of each of our employees follow a long tradition of achievement and customer satisfaction.
Give us a call, toll-free, at 800.486.1312 for assistance!
Once the king of the industry, local service, is now, unfortunately, a very undervalued commodity … until something breaks. This is incredibly true in the