Support & Product Info Video Library

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To help you with the operation, cleaning and maintenance of our products we’ve prepared the following videos for some of our most popular items. If you do not see a video listed below for your product, visit our YouTube channel to check for more videos. Alternatively, feel free to request more information about a product using our contact form.

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Give us a call at 800.486.1312 for assistance.

RemotePhoto by CloudCard

RemotePhoto eliminates manual review and on-site photo capture by handling collection, validation, and approval or denial of ID photos. The AI-powered software solution uses detailed, real-time feedback to guide end users through their photo submission process, ensuring an excellent user experience and fewer headaches for administrators.
RemotePhoto serves as ID photo infrastructure, integrating seamlessly with existing systems via a full REST API and supporting common ERP and Single Sign-On (SSO) environments. Photos arrive ready for downstream systems, helping organizations move faster without adding manual work.

The result is a streamlined, secure, and user-friendly ID photo submission experience that saves time, reduces costs, and scales effortlessly.

It’s the easiest way to capture ID photos, ever.

Ready to simplify and modernize your ID photo submission process? RemotePhoto by CloudCard delivers speed, accuracy, and convenience for both administrators and cardholders.

Call (800) 486-1312 today to speak with a Higgins Identity Expert and learn how RemotePhoto can transform your credentialing workflow.

Empower and Protect Healthcare Workers with CENTEGIX CrisisAlert™

For healthcare workers, a crisis alert wearable duress badge serves as the first line of defense against workplace violence.

CENTEGIX CrisisAlert™ provides staff with the ability to immediately and discreetly request help at the push of a button. The badge travels with employees everywhere on campus—from patient rooms to stairwells, parking lots, and garages.

If a staff member is in distress, they can trigger an alert quickly and easily by pressing the button on their badge three times. This instantly notifies designated responders of the individual's request for help and their exact location. Responders can then de-escalate the situation or escalate it to a campus-wide alert if necessary.

Additionally, any CrisisAlert user can trigger a campus-wide lockdown in the event of a brandished weapon or widespread threat.

Unlike other devices, CrisisAlert operates on its own private LoRaWAN and Bluetooth networks, meaning it does not require Wi-Fi or cellular service to send an alert. The system's location tracking is activated only when a user triggers an alert, ensuring privacy.

Healthcare workers deserve to feel safe at work. Empower them with CrisisAlert—because workplace violence prevention starts here.

Higgins Corporation is an authorized reseller for CENTEGIX. Please give us a call toll-free at 1 (800) 486-1312 or visit https://higgins3.com to contact us online.

School safety is a top priority, but are mobile app-based panic buttons truly effective in an emergency? In this presentation, Rob Kent, Regional Director at CENTEGIX, breaks down the common challenges schools face when relying on mobile app solutions for emergency notifications—and introduces a smarter, more reliable alternative: CrisisAlert.

🔹 Key Topics Covered:
✔️ Why schools are investing in emergency notification systems
✔️ The four major issues with mobile app-based panic buttons
✔️ Low adoption rates and why teachers don’t use them
✔️ Reliability concerns: Wi-Fi dead zones and cellular connectivity issues
✔️ The problem with location tracking in emergencies
✔️ How fight-or-flight responses make mobile apps ineffective in real crises
✔️ Introducing CrisisAlert: A badge-based panic button solution
✔️ How CrisisAlert provides total campus coverage, including outdoor areas
✔️ Instant activation with one button press—no passwords, no apps
✔️ Precise location tracking within the school, down to specific floors
✔️ Automated alerts with strobes, intercom messages, and screen takeovers
✔️ How CrisisAlert integrates with law enforcement and complies with Alyssa’s Law

🚨 Why CrisisAlert is a Game-Changer for School Safety:
Unlike mobile apps, CrisisAlert provides a wearable, wireless panic button that works instantly in any situation—whether it's a medical emergency, a security threat, or an active shooter scenario. The system does not rely on Wi-Fi or cellular networks, ensuring alerts work even in dead zones. With total campus coverage and real-time location identification, schools can respond faster and more effectively to emergencies.

📢 Have Questions?
Drop them in the comments below, or visit our website for more information:
🌐 https://higgins3.com

#SchoolSafety #CrisisAlert #EmergencyResponse #SchoolSecurity #CampusSafety #EducationTech #CENTEGIX

School safety is a top priority, but are mobile app-based panic buttons truly effective in an emergency? In this presentation, Rob Kent, Regional Director at CENTEGIX, breaks down the common challenges schools face when relying on mobile app solutions for emergency notifications—and introduces a smarter, more reliable alternative: CrisisAlert.

🔹 Key Topics Covered:
✔️ Why schools are investing in emergency notification systems
✔️ The four major issues with mobile app-based panic buttons
✔️ Low adoption rates and why teachers don’t use them
✔️ Reliability concerns: Wi-Fi dead zones and cellular connectivity issues
✔️ The problem with location tracking in emergencies
✔️ How fight-or-flight responses make mobile apps ineffective in real crises
✔️ Introducing CrisisAlert: A badge-based panic button solution
✔️ How CrisisAlert provides total campus coverage, including outdoor areas
✔️ Instant activation with one button press—no passwords, no apps
✔️ Precise location tracking within the school, down to specific floors
✔️ Automated alerts with strobes, intercom messages, and screen takeovers
✔️ How CrisisAlert integrates with law enforcement and complies with Alyssa’s Law

🚨 Why CrisisAlert is a Game-Changer for School Safety:
Unlike mobile apps, CrisisAlert provides a wearable, wireless panic button that works instantly in any situation—whether it's a medical emergency, a security threat, or an active shooter scenario. The system does not rely on Wi-Fi or cellular networks, ensuring alerts work even in dead zones. With total campus coverage and real-time location identification, schools can respond faster and more effectively to emergencies.

📢 Have Questions?
Drop them in the comments below, or visit our website for more information:
🌐 https://higgins3.com

#SchoolSafety #CrisisAlert #EmergencyResponse #SchoolSecurity #CampusSafety #EducationTech #CENTEGIX

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YouTube Video VVVXdFNmZFFOQnFhLXcwVmF1TFpqN0dnLmlnVF9ORnZqa3o4

CrisisAlert – A Better School Safety Solution | Presented by Rob Kent, Regional Director at CENTEGIX

School safety is a top priority, but are mobile app-based panic buttons truly effective in an emergency? In this presentation, Rob Kent, Regional Director at CENTEGIX, breaks down the common challenges schools face when relying on mobile app solutions for emergency notifications—and introduces a smarter, more reliable alternative: CrisisAlert.

🔹 Key Topics Covered:
✔️ Why schools are investing in emergency notification systems
✔️ The four major issues with mobile app-based panic buttons
✔️ Low adoption rates and why teachers don’t use them
✔️ Reliability concerns: Wi-Fi dead zones and cellular connectivity issues
✔️ The problem with location tracking in emergencies
✔️ How fight-or-flight responses make mobile apps ineffective in real crises
✔️ Introducing CrisisAlert: A badge-based panic button solution
✔️ How CrisisAlert provides total campus coverage, including outdoor areas
✔️ Instant activation with one button press—no passwords, no apps
✔️ Precise location tracking within the school, down to specific floors
✔️ Automated alerts with strobes, intercom messages, and screen takeovers
✔️ How CrisisAlert integrates with law enforcement and complies with Alyssa’s Law

🚨 Why CrisisAlert is a Game-Changer for School Safety:
Unlike mobile apps, CrisisAlert provides a wearable, wireless panic button that works instantly in any situation—whether it's a medical emergency, a security threat, or an active shooter scenario. The system does not rely on Wi-Fi or cellular networks, ensuring alerts work even in dead zones. With total campus coverage and real-time location identification, schools can respond faster and more effectively to emergencies.

📢 Have Questions?
Drop them in the comments below, or visit our website for more information:
🌐 https://higgins3.com

#SchoolSafety #CrisisAlert #EmergencyResponse #SchoolSecurity #CampusSafety #EducationTech #CENTEGIX

Sphinx Logon Manager

Discover the power of Sphinx Logon Manager in this quick demo! See how this advanced solution streamlines secure logon processes, enhancing both security and user experience. From robust authentication options to seamless integration with your existing systems, Sphinx Logon Manager is designed to simplify access management while protecting sensitive data. Watch now to learn how Sphinx can transform your organization’s approach to secure logins.

To learn more about the Sphinx Logon Manager, please get in touch with authorized reseller Higgins Corporation at 800.486.1312.

#securelogin #itsecurity #accessmanagement

CENTEGIX CrisisAlert™ empowers staff to get help anywhere on campus with the push of a button.

Protecting the safety of your staff, colleagues, and those in your care is a responsibility you take seriously. The CENTEGIX Safety Platform is designed for rapid response because the single most critical factor of incident response is time.

With CENTEGIX CrisisAlert™, staff members can react in a crisis immediately. With the press of a single button, an alert is sent to administrators and first responders with precise location information down to the floor and room level. Staff can also use the badge to communicate directly with 911 dispatch. No other workplace safety solution works as rapidly as CrisisAlert.

CrisisAlert is part of the CENTEGIX Safety Platform that helps create safer workplaces, schools, and healthcare facilities, no matter how many buildings are on campus.

To learn more about the CENTEGIX Safety Platform, please get in touch with authorized reseller Higgins Corporation at 800.486.1312.

#schoolsafety #workplacesafety #healthcaresafety #emergencypreparedness #emergencyresponse

Salamander Asset Management

Salamander's Asset Management accounts for all assets, inventory, and PPE. Whether you need to account for assets within a single organization, or throughout an entire city, county or state, Salamander provides accurate, real-time visibility. Assets are managed in two ways: SaladmanderLive, a secure, cloud-based environment that can be accessed anywhere, and using a mobile app. These tools allow for complete speed, flexibility and accuracy, whether in an office or out in the field.

Higgins is an authorized reseller for Salamander. Call us today at 800.486.1312 to learn how you can benefit from this state-of-the-art multi-level asset management and accountability solution provided by Salamander Technologies.

Entrust Instant ID As A Service

Higgins is proud to be an Entrust partner. Give us a call today at 800.486.1312 to learn more.

Entrust “Instant ID as a Service" (IIDaaS) is a cloud-hosted solution for anytime, anywhere, any device issuance.

You can issue IDs or you can enable cloud-hosted instant ID issuance. It's SIMPLE, SECURE, and SMART.

SIMPLE: All it takes is an internet connection.
SECURE: Built on an enterprise-grade architecture.
SMART: Issue physical and digital IDs simultaneously.

Credentials issued are compatible with Apple Wallet and Google Pay.

Higgins is proud to be an Entrust partner. Give us a call today at 800.486.1312 or visit our website, https://higgins3.com, to learn more.

Higgins Temporary Badges

TEMPbadge (TM) Expiring Badges provide an extra layer of security for all kinds of visitors. With versatile color and role options and a variety of expiring time lengths, these badges are the perfect choice. Highly visible at up to 25 feet, it is easy to spot expired badges.

Thermal Temperature Monitoring Station

The perfect solution for restaurants, office buildings, schools, factories, and more! The key features of the Thermal Temperature Monitoring Station include:

– 7-Inch Touch Screen Monitor for easy setup
– Accurate monitoring of temperature utilizing thermal imaging technology
– Non-Contact scan to reduce cross-infection
– Portable design with multiple mounting options
– Use of Quick Scanning capability prevents congestion

Give Higgins a call at (800) 486-1312 to learn about this and other pandemic solutions that can help you during this crisis or visit https://higgins3.com to contact us online.

Temperature Monitoring Station

Our Thermal Temperature Station is a simple option for small and mid-sized businesses who are looking to monitor temperature and face masks on their customers. This is the perfect solution for restaurants, office buildings, schools, factories, and more.

The key features of the Thermal Temperature Station include:

– 7-Inch Touch Screen Monitor for easy setup
– Accurate monitoring of temperature utilizing thermal imaging technology
– Non-Contact scan to reduce cross-infection
– Portable design with multiple mounting options
– Use of Quick Scanning capability prevents congestion

Give us a call at (800) 486-1312 to learn about this and other pandemic solutions that can help you during this crisis or visit our website (www.higgins3.com) to contact us online.

High Temperature Thermal Imaging Solution

Thermal imaging technology was used during the SARS outbreak and can help with non-contact automatic temperature monitoring during the current COVID-19 crisis. The Thermal Temperature Monitoring Solution delivers contactless and continuous non-invasive detection of elevated skin temperatures. Accurate temperature monitoring can reduce false positives, minimizing the number of people sent to secondary inspection, reducing manpower requirements, and improving personnel safety.

Give us a call at (800) 486-1312 to learn about this and other solutions.

Repair a broken ribbon in a CP or SP Series Card Printer

IDP's SMART 51 ID Card Printer, Getting Started

Higgins CD800 and SD460 Tactile Impression Overview

Cleaning Cycle in a Datacard CD or SD Series Card Printer

Changing a ribbon in a CD or SD Series Card Printer